We’re so happy that people love Cortex products and that is why we are dedicated to fighting counterfeits.
We regularly run into issues caused by counterfeit products being sold online through unauthorized 3rd party retailers. Cortex is dedicated to designing and manufacturing the very best products for our customers. We can only assure a product meets our high standards if it is sold through an authorized retailer.
To make sure that you aren’t spending your hard-earned money on a cheap knockoff product, purchase Cortex tools directly from www.donnabella.co.uk . This assures you are covered if anything were to happen to your styling tool. However, if it is fake, there is nothing we can do.
If you find a deal that’s too good to be true, it’s more than likely that you will end up with a shoddy, cheap imitation. Unauthorized 3rd party retailers can be found all across the internet. We urge our customers to avoid the “too good to be true” deals of eBay and the Amazon Marketplace, as they usually are too good to be true.
For all online sales across Europe : the warranty is valid only if you purchase your product from www.donnabella.co.uk